Change Your Address AND
Get FREE Project Starter Cards

Privacy Policy

Allconnect seeks to safeguard your privacy whether you are just browsing our Web Site at www.changeyouraddress.com (the "Web Site") or selecting products and services through our Web Site (the "Services"). We are committed to protecting your information and this privacy policy outlines the limited manner in which we will use your information to provide you Services. Web Site or using our Services, you consent to let us gather and use your information as set forth in our policy then in effect at the time of our use of your information.


What Are The Important Terms Used Throughout This Privacy Policy?

Throughout this privacy policy we use several specialized terms. "Personally Identifiable Information" is information that tells us specifically who you are, like your name, street address, birth date, e-mail address, billing address, social security number, and credit card number. "User Information" means all Personally Identifiable Information and any other forms of information discussed in this privacy policy, including the Internet Protocol (IP) address of a user's computer. We use the term "aggregate" when we combine information from various persons or users. Information is said to be "anonymized" if it does not identify individual persons or entities or associate a particular person or entity with such information.

What Types Of Information Do We Collect, How Do We Use it and To Whom Do We Disclose It?

Visiting Our Site. When you visit our Web Site to browse, we may collect and store the domain name and host from which you access the Internet (e.g., aol.com), the IP address of your computer, your browser software and operating system and your entity identification. We may use this information to organize and analyze IP addresses so that we can provide items such as efficient service, enhance security, monitor appropriate usage and produce traffic volume statistics. This type of non-Personally Identifiable information may be shared with third parties, such as when we aggregate and disclose site traffic information for marketing and commercial purposes. Using Our Services. When you use our Services, you must provide Personally Identifiable Information, including your name, old address, new address, e-mail address, and information about your planned move in order to take advantage of our Services with regard to the change of address for the U.S. Postal Service. We collect and store this Personally Identifiable Information in a secure manner as detailed below and share the information as authorized with the U.S. Postal Service. Optional Services. Additionally, on the Web Site you will have the opportunity to request more information about the utility setup and associated services offered by Allconnect, or to request more information about or obtain coupons from service providers serving your new residence. If you request more information about a third party service or service provider, your Personally Identifiable Information will be shared with such service provider in order to fulfill your request. If you check the box "Yes, send me FREE information about setting up my household services", you will receive e-mail or a mailing from Allconnect, Inc. regarding its services. If you click on a link to Allconnect or if you choose an option on the Web site such as (i) Find Household Services, (ii) Trusted Providers, or (iii) "Connect Now," you will be directed to our site at www.allconnect.com. Please review the Privacy Policy at that site, as different rules apply to our use of Personally Identifiable Information at that separate site. Except as set forth in this policy, we will not reveal any Personally Identifiable Information collected at the Web Site to any third party without the consent of the provider of such information, except that we may share User Information with our business associates who assist us in administering the Services. In such cases, the business associates are permitted to use this information only in order to carry out the services Allconnect has contracted for. Furthermore, we may use, disclose or transfer certain User Information (i) to provide you the Services or information you request; (ii) to protect the confidentiality or security of your records; (iii) to comply with government requests if appropriate for your protection or in connection with an investigation or prosecution of possible unlawful activity; (iv) in connection with a sale or merger of Allconnect, or (v) for other legally permissible purposes. We may also share aggregate anonymized data relating to the transactions on the site and use of the Services for marketing, research and other purposes. From time to time, we may include survey forms on the Web Site asking you for information regarding your use of our Services. For the most part, we will only disclose your survey responses that contain anonymized data to our business associates who assist us in administering the Services. However, we may share email addresses with business associates who assist us in administering the Services.

What Information May Be Collected By Third Parties?

In using the change of address Services provided at the Web Site, your Personally Identifiable Information is shared with the U.S. Postal Service as authorized by you. When accessing our Web Site or Services, including if you opt to continue to our main site at www.allconnect.com, you may have the option to obtain a coupon or purchase products and services from a third party. Please pay close attention when you obtain a coupon or are purchasing products and services from a third party because different rules may apply to those parties' use or disclosure of such information regardless of their affiliation or relationship with us. This privacy policy only addresses the use and disclosure of User Information collected by us and not third parties from whom you may obtain a coupon or purchase products and services. In addition, please note that different information sharing practices apply to Personally Identifiable Information you enter at www.allconnect.com, and we recommend that you review the separate privacy policy at www.allconnect.com to understand the services available there and the separate information sharing practices that apply at that site. Finally, our Web Site may provide links to third party web sites. If you enter a third party web site, the owners of that web site may use and disclose your information in accordance with their own privacy policy, and you may begin receiving emails from such third party. We have no responsibility or liability for the independent actions or policies of these independent sites, and are not responsible for the content, terms or privacy practices of such sites. In order to protect your Personally Identifiable Information, you may wish to first review the privacy policies of any third party from whom you obtain coupons, products or services on our Web Site, or before providing any information on a third party web site.

What Are Cookies and How Do We Use Them?

Cookies are small text files stored by your browser that allow us to learn more information about your visit or use of our Web Site and Services. We may use cookies to remember your User Information and to deliver personalized and relevant information specific to your needs. We may also use cookies to track patterns on our site to help us improve the visitor or customer experience. We do not link the information we store in cookies to any Personally Identifiable Information you submit while on our Web Site.

How Do Third Parties Use Cookies?

If you enter a link from our Web Site to a third party Web Site to browse, or purchase products and services, then you may be subject to cookies deployed by third parties on their web site and systems. Please ask questions and review third parties' applicable terms and conditions of use and privacy policy for information with respect to their deployment of cookies. We have no responsibility or liability for the independent actions or policies of these separate systems or web sites, and are not responsible for the content, terms or privacy practices of such systems or sites.

What Are Your Choices in How We Use Your Information?

If you use our Services, then you have voluntarily consented to the collection and use of your Personally Identifiable Information as described in this privacy policy and other written documentation provided to you regarding the Services. Should you have any questions or concerns about our use of your information, you may contact us at customercare@allconnect.com, or at the following address: Allconnect, Inc. 4 Concourse Parkway Suite 410 Atlanta, Georgia 30328 Attention: Privacy Allconnect does not sell, rent or disclose your Personally Identifiable Information to third parties for such parties' marketing purposes. However, as noted above under What Information May Be Collected by Third Parties, where you agree to obtain products, services or coupons from third parties through our Web Site, you may receive marketing communications from such third parties.

How Do We Protect Your Information?

We employ and maintain technology and security measures designed to protect User Information. When you submit sensitive information via our site, that information is subject to a variety of protections both on-line and off-line, including password-protected systems, firewalls and secure sockets layer (SSL) encryption technology. On a periodic basis, we also perform security audits of our data center to help ensure a more secure site. However, no data transmission over the Internet can be guaranteed as 100% secure. As a result, while we strive to protect your User Information, we cannot ensure or warrant the security of any information you transmit to us or receive from us.

Can Children Use the Web Site?

The Web Site is intended for use by adults, and we ask that children under the age of 13 do not use the Web Site and do not submit any Personally Identifiable Information to us.

How Will You Know of Changes to this Privacy Policy?

If we decide to change our privacy policy, we will post those changes to this privacy policy, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. Effective Date: June 15, 2008 Copyright © 2008 Allconnect, Inc.

About this Site: Change your Address is a free mail forwarding service provided by Allconnect ®. Our mission at Allconnect ® is to help movers save time and money during the moving process. At Changeyouraddress.com movers can fill out a simple change of address form online and Allconnect ® will ensure the US Post Office receives your forwarding address. This change of address service is completely free and your personal information will be kept private. After completing the change of address form, we will email you confirmation of your address change along with Project Starter cards from Lowe's - we hope you will enjoy these savings at your new address. To find out more about how and when to change your mailing address, please visit our FAQ section. If you need additional assistance with your move, we can help you connect all your home services like utilities, local phone and internet service at Allconnect.com.